FREQUENTLY ASKED QUESTIONS
If I order now, when will my Board Game Garage be delivered?
The official delivery date for the Kickstarter campaign was Feb. 2018. All orders should be shipped in late December to early January.
How big is the Board Game Garage?
The bag measures approximately 17.5 inches (45cm) wide by 13 inches deep by 13 inches in height (45cm x 33cm x 33cm).
Can the Board Game Garage hold ridiculously large and awesome games like Kingdom Death: Monster, Mechs Vs. Minions, Ogre Designer’s Edition, or Twilight Imperium?
Haha, no. Sorry. We’re not convinced those games were meant to be portable in their original boxes. Maybe in the future we’ll make an XL bag size for them. Meanwhile, we recommend re-packing the contents of those games using one of the many existing solutions so they can be carried in the Board Game Garage.
***Twilight Imperium 4th Edition is confirmed to fit!***
Why is international shipping so expensive?
We've done our best to keep shipping to a minimum. Unfortunately, it’s not easy to offer a product like this to our overseas friends. We’ve got great partners to help with shipping and fulfillment, and we’ll be able to deliver to Canada, the European Union (including the UK and Switzerland), Norway, Australia, and New Zealand. Your pledge covers all duties and VAT!
We recommend teaming up with a friend and buying two Board Game Garages at the DOUBLE-UP! level to save on international shipping.
What is your return / refund policy once my bag has been delivered?
We are so confident that you will love the Board Game Garage that we're offering a full refund if you decide it's not for you. Simply return it to us within 30 days of delivery and we will refund the purchase price.
Is the Board Game Garage machine washable?
The rigid base makes the bag unable to be washed in a machine. If cleaning is necessary, we recommend hand washing with mild soap and air drying.
Will the Board Game Garage be available at retail after the Kickstarter campaign?
Yes, at a slightly higher price and without the shipping subsidy we’re offering during the campaign. You’ll be able to buy it right here from our website.